Terms and Conditions Summary

Welcome to Tennis Assist. As a division of Bodyassist Health and Wellness Pty Ltd, all transactions and interactions on this website are governed by our overarching corporate Terms and Conditions.

The Essentials

  • Purchasing & Payments: All prices are displayed in AUD. Orders are subject to stock availability and secure payment verification.

  • Shipping & Delivery: We aim to dispatch your Fast Track Tennis equipment as quickly as possible from our Port Melbourne facility. Delivery timeframes will depend on the courier and your location.

  • Returns & Warranties: We stand by the quality of our products. All items are covered by standard Australian Consumer Law guarantees. For details on how to process a return for a faulty or incorrectly supplied item, please refer to our full policy.

  • Safe Use: The Fast Track Tennis Feedback System and related accessories are sports training tools. Please ensure you read and follow all assembly and usage instructions carefully prior to use.

Full Terms and Conditions

For a comprehensive breakdown of our terms of trade, liability limitations, and return procedures, please view the official corporate policy on our main website:

View Full Terms and Conditions at Bodyassist.com

Terms and Conditions

1. Acceptance of Terms

Welcome to Tennis Assist. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms & Conditions (“Terms”).

2. About Tennis Assist

Tennis Assist is a tennis training machine designed to help tennis players practice independently without the need for a playing partner. The product is intended for training and practice purposes only.

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian.

4. Use of Website

You agree to:

  • Use the website for lawful purposes only

  • Not attempt to damage, hack, or disrupt the website or its functionality

  • Not copy, reproduce, or distribute website content without prior written permission

We reserve the right to suspend or terminate access if these rules are violated.

5. Product Information

  • All product descriptions, images, specifications, and prices are provided for informational purposes.

  • Actual product appearance or performance may vary slightly.

  • We reserve the right to modify, update, or discontinue any product without prior notice.

6. Orders & Payments

  • All orders placed through the website are subject to availability and confirmation.

  • Prices are subject to change without notice.

  • Payments must be completed using approved payment methods.

  • Tennis Assist is not responsible for payment failures or issues caused by third-party payment gateways.

7. Shipping & Delivery

  • Delivery timelines provided are estimated and may vary based on location and logistics.

  • We are not responsible for delays caused by courier services, natural events, or other external factors.

  • Ownership and risk of the product pass to the customer upon successful delivery.

8. Returns and Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • Products must be returned in original condition with all accessories and packaging.

  • Refunds will be processed only after inspection of the returned product.

9. Product Usage & Safety

  • The Tennis Assist machine must be used strictly according to the user manual and safety instructions.

  • Improper use, modification, or negligence may result in injury or damage.

  • Users are responsible for maintaining a safe environment while using the machine.

  • Tennis Assist shall not be liable for injuries, damages, or losses resulting from improper use.

10. Warranty

  • Tennis Assist products may come with a limited warranty as specified in the warranty documentation.

  • Warranty does not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear.